Firstly there are two kinds of self storage facilities; the facilities that ARE members of the Self Storage Association of Australia and those that are not.

EZY Access IS a member of the Association so we are bound by their terms and conditions.

If you store with a “non member facility,” it is entirely up to the owner/operator what they do; The most common choice is that they would force your storage unit open and sell/keep/use the items stored to recover their cost.

With all members of the Association, it is a different story.

After you receive a reminder letter telling you that you missed a payment, you will receive a second letter reminding you of this outstanding payment.
Should you not follow the instructions to pay, you will receive a letter telling you that in 2 weeks from the date of that letter your storage unit will be opened. Three quotes will be obtained and your goods will be sold to the highest bidder.